Policy on Returns and Exchanges
Returns can be made within 30 days of purchase.
Materials must be free of any damage.
There will be a 15% restocking fee applied.
Credit will be issued in the same form of payment for credit cards or check. Cash receipts will be mailed a check within 15 days of return.
- NO GUTTER OR DOWNSPOUT IS EVER RETURNABLE
- NO COPPER IS RETURNABLE
- CUSTOM MADE ITEMS ARE NOT RETURNABLE
- SPECIALLY ORDERED MATERIALS ARE NOT RETURNABLE
- TOOLS MUST BE UNOPENED
- FEES ARE NON-REFUNDABLE (Delivery Fee, Coil Cut Charge, etc.)