Policy on Returns and Exchanges

Returns can be made within 30 days of purchase.

Materials must be free of any damage.

There will be a 15% restocking fee applied.

Credit will be issued in the same form of payment for credit cards or check. Cash receipts will be mailed a check within 15 days of return.

Exceptions:

  • NO GUTTER OR DOWNSPOUT IS EVER RETURNABLE
  • NO COPPER IS RETURNABLE
  • CUSTOM MADE ITEMS ARE NOT RETURNABLE
  • SPECIALLY ORDERED MATERIALS ARE NOT RETURNABLE
  • TOOLS MUST BE UNOPENED
  • FEES ARE NON-REFUNDABLE (Delivery Fee, Coil Cut Charge, etc.)

Thank you!